Shared services is a transformational business model for managing “back-office“ operations. 

This Shared service approach is typically routine activities with very low strategic values. The business process and IT systems used are easily customised and adapted to specific. Clients processing requirements are incorporated into our Shared Service Centres, which performs them more cost effectively than most Clients  can do for themselves. This service is suitable to Client special projects,  contracted service providers, small business entities and special products. 

Typical Shared processing services are:- 

• Client Creditors and  payroll processing 
• School Requisition Processing 
• School Feeding Scheme Suppliers and Manufacturers processing 
• Distributors commission processing  
• Publishers Payment Distribution processing 
• Transport Providers claim processing and payment distribution 
• Small Business (Nurseries, Laundry services) Administrative processing

Shared Service Centres at ELCB are:

Data Capture Centre

Document Management Centre

Client Resolutions Centre

Shared Administration Centre